{"id":993,"date":"2026-03-08T14:27:36","date_gmt":"2026-03-08T14:27:36","guid":{"rendered":"https:\/\/storiesinsteel.com\/shipping-and-payment\/"},"modified":"2026-04-07T12:18:13","modified_gmt":"2026-04-07T12:18:13","slug":"shipping-and-payment","status":"publish","type":"page","link":"https:\/\/storiesinsteel.com\/en\/shipping-and-payment\/","title":{"rendered":"Shipping and Payment"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"993\" class=\"elementor elementor-993 elementor-40\">\n\t\t\t\t<div class=\"elementor-element elementor-element-db6c5ef wd-section-stretch-content e-flex e-con-boxed e-con e-parent\" data-id=\"db6c5ef\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"wd-sticky-container-lg elementor-element elementor-element-f301d1a e-con-full e-flex e-con e-child\" data-id=\"f301d1a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6699249 elementor-widget elementor-widget-sidebar\" data-id=\"6699249\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"sidebar.default\">\n\t\t\t\t\t<div id=\"nav_menu-3\" class=\"wd-widget widget sidebar-widget widget_nav_menu\"><h4 class=\"widget-title\">Help Center<\/h4><div class=\"menu-customer-service-menu-container\"><ul id=\"menu-customer-service-menu\" class=\"menu\"><li id=\"menu-item-171\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-171\"><a href=\"https:\/\/storiesinsteel.com\/za-nas\/\">About us<\/a><\/li>\n<li id=\"menu-item-172\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-172\"><a href=\"https:\/\/storiesinsteel.com\/grizha-za-bizhuta\/\">Jewelry care<\/a><\/li>\n<li id=\"menu-item-169\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-169\"><a href=\"https:\/\/storiesinsteel.com\/dostavka-plashtane\/\">Shipping and Payment<\/a><\/li>\n<li id=\"menu-item-173\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-173\"><a href=\"https:\/\/storiesinsteel.com\/uslovia-na-vrashtane\/\">Return Policy<\/a><\/li>\n<li id=\"menu-item-170\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-170\"><a href=\"https:\/\/storiesinsteel.com\/kontakti\/\">Contact us<\/a><\/li>\n<li id=\"menu-item-168\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-168\"><a href=\"https:\/\/storiesinsteel.com\/blog\/\">Blog<\/a><\/li>\n<\/ul><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e390f89 e-con-full e-flex e-con e-child\" data-id=\"e390f89\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-499f086 elementor-widget elementor-widget-heading\" data-id=\"499f086\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">SHIPPING AND PAYMENT POLICY<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-36d5e02 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"36d5e02\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Last updated: April 2026<\/p><p>At Stories in Steel, we want every order to reach you quickly, safely, and transparently \u2013 here you\u2019ll find all the important details about shipping and payment for your favorite jewelry.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2fdebc8 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"2fdebc8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-88d7252 elementor-widget elementor-widget-heading\" data-id=\"88d7252\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Shipping Methods and Delivery Times<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17c93a8 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"17c93a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li>Shipping is provided by Econt courier to an address or Econt office within the territory of Bulgaria.<\/li><li>Order processing time: up to 3 business days, unless otherwise stated on the website (e.g., during promotions or holidays).<\/li><li>Delivery time: usually 1\u20133 business days after dispatch, depending on the courier\u2019s schedule.<\/li><li>During peak periods or force majeure circumstances, delivery times may be extended; in such cases, you will be notified.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-267206a elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"267206a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0b18c7a elementor-widget elementor-widget-heading\" data-id=\"0b18c7a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Shipping Cost<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-275d938 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"275d938\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li>Shipping cost is determined according to Econt\u2019s tariffs and is calculated and shown before finalizing your order.<\/li><li>For all orders over \u20ac49 (BGN 95.84), shipping is free. The total order value must reach \u20ac49 (BGN 95.84) after deducting all applicable discounts. <\/li><li>For special promotions, free shipping may apply \u2013 such offers will be clearly announced on www.storiesinsteel.com.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-feb1d5b elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"feb1d5b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-53ad750 elementor-widget elementor-widget-heading\" data-id=\"53ad750\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Parcel Inspection<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-567315e color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"567315e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li>Every customer has the right to inspect the parcel before payment, according to Econt\u2019s terms.<\/li><li>If you notice a problem (missing item, damage, discrepancy), please notify the courier immediately and email us at <a href=\"mailto:sales@storiesinsteel.com\">sales@storiesinsteel.com<\/a>.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ad1589 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"4ad1589\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9fab71b elementor-widget elementor-widget-heading\" data-id=\"9fab71b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Payment Methods<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-91a1c88 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"91a1c88\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>You can pay:<\/p><ul><li>Cash on delivery \u2013 upon receiving your order at the address or Econt office.<\/li><\/ul><p>Stories in Steel <strong>does not store or process<\/strong> bank card data.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d21669 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"3d21669\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a8d90f elementor-widget elementor-widget-heading\" data-id=\"2a8d90f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Order Processing and Confirmation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-363668b color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"363668b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li>After completing your order, you\u2019ll receive confirmation at the email address you provide<\/li><li>If clarification or confirmation of details is needed, our team will contact you by the phone or email you provided.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5111b9e elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"5111b9e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f9a3e18 elementor-widget elementor-widget-heading\" data-id=\"f9a3e18\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Questions and Contact<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a7bdbb3 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"a7bdbb3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>For questions about shipping and payment, please contact us at: <a href=\"mailto:sales@storiesinsteel.com\">sales@storiesinsteel.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-48b7594 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"48b7594\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d3875a5 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"d3875a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Stories in Steel reserves the right to amend this policy. The current version is always available at www.storiesinsteel.com. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>SHIPPING AND PAYMENT POLICY Last updated: April 2026 At Stories in Steel, we want every order to reach you quickly,<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-993","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/storiesinsteel.com\/en\/wp-json\/wp\/v2\/pages\/993","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/storiesinsteel.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/storiesinsteel.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/storiesinsteel.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/storiesinsteel.com\/en\/wp-json\/wp\/v2\/comments?post=993"}],"version-history":[{"count":0,"href":"https:\/\/storiesinsteel.com\/en\/wp-json\/wp\/v2\/pages\/993\/revisions"}],"wp:attachment":[{"href":"https:\/\/storiesinsteel.com\/en\/wp-json\/wp\/v2\/media?parent=993"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}